Get in touch

Sometimes things don’t go according to plan and so if you have an issue or would like to raise a concern or complaint with us, we want to hear from you. Your feedback will be reviewed by an independent team within the firm, who will thoroughly investigate the issue and contact you to try and reach a resolution.

Complaints Form

Please complete the form below, with your personal details and a summary of the concern or feedback you would like to give us. The more information you can provide upfront, the faster we can research the issue and provide you with a response.

Next Steps

Once you submit the above form, these details will be passed on to our complaints and feedback team, who will review your information and then contact you to discuss the next steps. In some cases we may need to obtain further information from you before we try and work towards a solution or provide a detailed response.